I sent an email to Support@Auralic.com last Saturday with this issue and talked to my dealer today. He suggested I also post to this website.
I have the following issue with new Vega G2. I received the unit this past Thursday and started burning it in. Two days later Saturday night, I figured I would try listening even though it wasn’t fully burned in.
Start playing from streaming Tidal via Aries Femto and USB connection. In the middle of song after playing 2-3 songs, it stops outputting to amp and music cuts off. Aries still streaming and Vega G2 displaying proper file size and reading/receiving without error message. Just no more output to preamp and music stop playing out of speakers.
Tried turning off switch on back and it worked for half a song then output signal cutoff again. It was having this issue right out of box with 5.6 firmware. Updated to latest firmware 6.0 and still same problem. If I switch inputs to any others like coax and switch back to usb, it works again for couple more songs then cuts out. Once or twice after switching inputs back and forth, it played for over 1 hour then cut out again. Most times, output cuts out after couple of songs.
Using light harmonics lightspeed 10G USB CABLE.
How best to proceed? My dealer also mentioned Auralic has no stock to even swap the unit out since there was a supplier changed that is affecting supply.