Must say I’m a little surprised those experiencing this WiFi card issue are not “pushing” Auralic a little harder, at least to have a replacement part shipped out to them.
Not sure what consumer law is in other parts of the world, but for the UK (and I think the US) if a device has a latent fault (ie. a part that will fail due to design in less than it’s intended lifespan), the standard guaranty doesn’t apply.
Isn’t that the reason why you have “Recalls” or “Service Programs”.
I realise it’s probably not as straight forward as that but couldn’t Auralic pass some of the cost on to the chip provider responsible (if it’s been proven to be a chip fault) or at least get them to provide a newer version “at below cost” for affected customers, even if those customers covered the postage.
It seems a rather strange state of affairs.