Support


Bug Tracker Feature Requests Beta Testing There are two set of beta testing currently available, one is for Lightning DS and another is for the software inside device, which called firmware. Click the link below to know how to join each of the testing program
About the Support category [Support] (4)

Have questions about setting up and using your AURALiC gear? Find answers, tips & tricks from the Community here.

A problem with re-activation of an Aries [Support] (4)
No sound on VEGA G2 [Support] (1)
Behaviour for programmed remote controls and additional display option [Feature Requests] (4)
Aries Femto and Firmware 6.0 Beta 2 [Beta Testing] (2)
Album playback in Tidal/LDS stops ( 2 3 4 ) [Bug Tracker] (71)
Aries G2 can not detect my DAC with the DAC USB output ( 2 3 4 5 6 ) [Support] (106)
Vega G2 - Volume setting [Support] (8)
G2 drops USB connection with dac ( 2 ) [Support] (25)
Slow playback on Altair [Support] (1)
Searching perfect device [Support] (4)
Firmware 6.0 Beta 3 problems [Support] (1)
Aries G2 randomly looses connection with Resonessence Herus DAC [Support] (6)
Altair and Tidal Masters? [Support] (1)
Aries G1 stability issues [Beta Testing] (16)
Firmware 6.0 beta2 ( 2 ) [Beta Testing] (35)
Formatting an SSD in Auralic Aries Mini [Support] (1)
Deezer Integration [Feature Requests] (18)
Auralic G1 bluetooth codec [Support] (5)
Vega G2 humming [Support] (7)
"Your music library is empty"; music only in "Browse by Folder" [Support] (3)
Building from the Ground up with Vega G2 [Support] (3)
Volume Control glitchy [Support] (7)
Music Storage Aries Streamer [Support] (3)
Aries G1 issue: Rewind/fast forward controls don’t work with Roon playback [Bug Tracker] (8)
Aries Mini & Asus RT-AC68U - issue with samba permissions [Support] (5)
Why does Auralic broadcast Airplay availability in standby? [Support] (4)
Aries G1 (and G2) Roon Core [Support] (3)
Tidal MY MIXES new feature missing [Feature Requests] (4)
Aries G1 won’t turn on [Support] (5)