Support


Beta Testing There are two set of beta testing currently available, one is for Lightning DS and another is for the software inside device, which called firmware. Click the link below to know how to join each of the testing program
Bug Tracker
Feature Requests

About the Support category [Support] (4)
Vega g2 stopped streaming - need help [Support] (4)
Losing (my Device) [Support] (2)
Album playback in Tidal/LDS stops [Support] (3)
Aries - Should i turn it fully off when not in use? [Support] (8)
Mac sharing — not completing setup process [Support] (12)
Play queue display and management when using Shuffle [Feature Requests] (3)
You just have to fix lightning ds crashing [Support] (8)
Aries G2 Roon Certified? [Support] (2)
Lightning DS crashes when switching apps [Support] (5)
Lightning ds 的问题 [Support] (3)
Room Correction ( 2 ) [Feature Requests] (31)
Initial setup of Aries Mini [Support] (10)
Add radio stations [Bug Tracker] (2)
Radio list not loading in Lightning DS [Support] (3)
Cancel "Software Volume Control" [Support] (6)
No airplay on Aries mini [Support] (7)
Problem read file 24bits 192khz with coaxial on Arie [Support] (8)
Aires G2 and Aires connectivity issues [Support] (4)
AURALiC mini last update [Support] (1)
Volume Control on Vega [Support] (6)
Just set up new router and Aries mini forced me to wipe out my internal storage library [Support] (6)
Library scan stuck on Artist indexing [Support] (6)
No Multi-Disc-Grouping [Support] (8)
Sound normalisation [Feature Requests] (3)
Vega G2 not certified with Roon [Support] (1)
Deezer Integration [Feature Requests] (13)
Filter/Browse by Genre > Artist > Album [Support] (3)
Aries Femto, FW 4.1.0 lose wifi connection ( 2 3 4 5 ) [Support] (85)
Device firmware 5.4.2 [Support] (20)