Support


Beta Testing There are two set of beta testing currently available, one is for Lightning DS and another is for the software inside device, which called firmware. Click the link below to know how to join each of the testing program Bug Tracker Feature Requests
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About the Support category

Have questions about setting up and using your AURALiC gear? Find answers, tips & tricks from the Community here.

4 June 15, 2017
Auralic Aries problem 14 August 24, 2019
Service and repair required - faulty Taurus preamp 6 August 24, 2019
Connecting with Roon 5 August 24, 2019
Mytek 192 DSD compatible with Aries Mini 2 August 24, 2019
Keep VEGA power-on or not 8 August 24, 2019
Tidal+lumin or kazoo 28 May 2, 2019
Linear power supply Toroidal on same stereo rack as Vega G2/Leo GX 2 August 23, 2019
Auralic Vega G2 - music server 21 August 23, 2019
Using the Vega G2 direct to Amp 2 August 23, 2019
Aries mini, LDS and incomplete album info 18 August 23, 2019
Massive playback delay in voluminous albums 1 August 22, 2019
Issue playing MQA files 23 August 22, 2019
Vega G2 freezing if left unplayed 35 August 22, 2019
Altair Stuck on "Starting..." Every Time 78 August 22, 2019
Software volume 3 August 21, 2019
Startup quirks (playlist & USB noise) 3 August 22, 2019
Delay between tracks G1 6 August 20, 2019
Mini: massive distortion vanishes with firmware beta 6.1.1 8 August 20, 2019
Vega G2 - Volume setting 10 August 20, 2019
Number of tracks (Aries G1) 4 August 20, 2019
No bitrate shown on Tidal playback since last week - Aries G2 15 August 20, 2019
Ayre QB 9 DSD compatible with Aries Mini 3 August 20, 2019
Issue with auto reboot [Vega G1] 5 August 17, 2019
Vega G1 6.1.3 firmware? 4 August 17, 2019
BBC HD radio stations 55 August 16, 2019
Native DSD support for the Aries 4 August 15, 2019
G1 not working with Legacy Wavelet 11 August 14, 2019
USB output to Quad Artera Solus 4 August 14, 2019
Clock icon is grey 2 August 14, 2019