Support


Bug Tracker Beta Testing There are two set of beta testing currently available, one is for Lightning DS and another is for the software inside device, which called firmware. Click the link below to know how to join each of the testing program Feature Requests
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About the Support category

Have questions about setting up and using your AURALiC gear? Find answers, tips & tricks from the Community here.

4 June 15, 2017
New Guy, New guy questions 7 July 18, 2019
Auralic Vega G1 Balanced/Unbalanced O/P 7 July 18, 2019
Aried G1 Has Not Updated to Latest Firmware (6.1.2) 5 July 18, 2019
Connection Issue when starting LDS and Waking Aries Mini 28 July 18, 2019
Folder creation during USB import 3 July 18, 2019
Import date wrong 5 July 18, 2019
Aries G1 Won't Start Using Remote 2 July 18, 2019
Resampling on Aries G1 4 July 18, 2019
Polaris does not wake up 4 July 18, 2019
No bitrate shown on Tidal playback since last week - Aries G2 13 July 17, 2019
New Vega G1 owner has questions 6 July 17, 2019
RAM playback with Roon? 4 July 17, 2019
BBC HD radio stations 28 July 17, 2019
"NO DEVICE" when Starting Up Lightning DS App 27 July 17, 2019
AURALiC ARIES firmware 6.1.1 spotify 1 July 16, 2019
Using Vega G1 with a Sonore Micro Rendu 3 July 16, 2019
Lightning DS restarts continously 7 July 15, 2019
Auralic G-Serie and DSD-512 8 July 15, 2019
Radio still unusable 6 July 13, 2019
iOS device Volume Control Hardware Buttons in LDS 1 July 13, 2019
LDS app is crashing on iPhone XR 12 July 13, 2019
Vega G2: Permanently powered on or turn off when not in use 4 March 9, 2019
No Hi-Res on Altair Coaxial Input 8 July 11, 2019
Fix for the freezing problems firmware 6.1 g1 7 July 10, 2019
Artwork for radio 3 July 10, 2019
G1, Songs stop at different places and then played from the beginning 12 July 10, 2019
[FIXED IN FW 6.1.2] Aries G1 Won't Shut Off 29 July 10, 2019
USB and G2 units/Leo 13 July 10, 2019
[FIXED IN FW 6.1.2] Vega G2 Max volume set up 11 July 10, 2019